Privacy Policy

In general, you can visit our website without telling us who you are or submitting any personal information. However, we collect the following information:

• User provided (optional): Contact information (first name, last name, organization, province(s)/state, phone, email, and other information provided by the user) to request a demo or for more information about the product. Should you contact OKAKI directly with any information, including comments, questions, suggestions, or ideas relating to the website or OKAKI products and services, you agree that such information will be deemed non-confidential. OKAKI will be free to use such information under no obligation to respond and be free to reproduce and use it without limitation and liability.
• Automatically collected: IP Address, referring URL, browser type, operating system, device type (desktop, mobile, tablet), and geolocation (country, city). We may use a third party such as Google Analytics to help us gather and analyze information about the areas visited on our website (such as pages most read, time spent, and other engagement data) and the source that led you to our website (search engines, referring websites, social media platforms, or direct traffic). This information assists us with evaluating and improving the user experience, our products, and the website. However, while Google does collect this information, it automatically removes all identifying information and only provides us with anonymized aggregated reports.
• The Okaki Diabetes Virtual Care Clinic website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server for the site that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Okaki Diabetes Virtual Care Clinic page, a cookie helps Okaki Diabetes Virtual Care Clinic to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Okaki Diabetes Virtual Care Clinic website, the information you previously provided can be retrieved, so you can easily use the Okaki Diabetes Virtual Care Clinic features you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Okaki Diabetes Virtual Care Clinic sites.

We use aggregate, anonymized information to understand how many total people have visited our website and the types of devices on which they are using it, to assess the effectiveness of our content and marketing strategies, and make informed decisions to enhance the usability and relevance of our website. This allows us to understand the preferences and needs of our visitors, tailor our offerings, and provide a more personalized and engaging browsing experience.

We use the information you choose to provide in our web forms to:

• Sell software and/or services.
• Respond to inquiries and offer support.
• To improve your experience with our website, product or services.
• Protect visitors to our website from abuse and malicious users.
• Respond to legal requests and prevent harm.

No. We do not sell, rent or share the information to any unrelated third parties for any reason, unless legally compelled.

We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.

Our website is hosted on a secure server, which is continuously monitored and regularly tested. We have also put comprehensive technical, administrative and physical safeguards in place to protect the privacy and security of your information. In addition, we restrict access to personal information on a need-to-know basis to employees who require access to fulfil their job requirements. However, please be aware that there is some risk involved in transmitting information over the internet regardless of our best efforts.

If you have any concerns that your information is being misused or inappropriately disclosed in any way, please contact us immediately.

Your personal information is encrypted and stored on secure servers located within Canada. We may de-identify and aggregate your information for additional analysis in accordance with all applicable laws and regulations.

In the event we become aware that the security of the website has been compromised or your personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law.

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our demo booking form. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this policy by instructing their children never to provide Personal Information through our website without their permission.

If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our website, please contact us. You must also be old enough to consent to the processing of your Personal Information in your country.

Our privacy officer is available to assist you with any inquiries and access requests for information. See the contact information below.

Our privacy officer is available to assist you with any inquiries and access requests for information. See the contact information below.

If you have any questions or concerns about OKAKI Health Intelligence Inc.’s website privacy policy, please email us at privacy@okaki.com.

OKAKI Health Intelligence Inc.
PO Box 84210 Market Mall
Calgary, Alberta
T3A 5C4
Canada